FAQs
Products & Sizing
Q1: What sizes do you offer?
We offer sizes for children aged 3 to 14 years, with a size guide available on each product page.
Q2: How can I choose the right size?
You can check model details and use the size chart on each product page for accurate measurements.
Q3: What materials are used in your products?
Our products are made from premium-quality cotton for softness, comfort, and breathability.
Q4: Do your products shrink after washing?
Our fabrics are treated to resist shrinking; we recommend following care instructions.
Orders & Payment
Q5: Can I open the package before paying?
Yes, you can inspect your order upon delivery before completing payment.
Q6: What payment methods are available?
We offer cash on delivery and secure online payments including cards and Apple Pay.
Q7: How can I contact you?
You can reach us anytime through our support channels via Contact us.
Returns & Exchanges
Q10: Do you offer exchange?
Yes, exchanges are available within 7 days if the item is unused and in original condition, Learn more.
Q11: Do you offer refunds?
Refunds are available for defective or incorrect items within 7 days after inspection, Learn more.
Shipping & Delivery
Q8: How long does delivery take?
Delivery takes 2 to 7 business days depending on your location, Learn more.
Q9: Are shipping fees fixed?
Shipping fees are calculated at checkout based on your selected governorate, Learn more.
